Tel: +44(0)1202 747076 (UK)
Customer services open between 0900-1200 Monday to Friday (UK). If we are super busy please email us at firstname.lastname@example.org and we will aim to get back to you as soon as we can. Please note that the KitBrix Office will be closed Saturday 24th – Tuesday 27th December for holidays.
KitBrix Ltd is proud of its products. Should any of your KitBrix products fail as a result of defective materials or workmanship under normal use, we’ll repair, replace or refund the part(s) in question within 1 year of purchase.
Returns purchased by PayPal
Any returns within the UK should be posted to FAO KitBrix, i-Fulfillment, The Runway, Christchurch BH23 4FL . You will be refunded your shipping cost by PayPal by following the link HERE.
Returns for purchases not by PayPal
Please contact us at email@example.com or call us during our opening hours detailed above to discuss any issue you may have and we will help you resolve any problems as effectively as possible.